Terms & Conditions PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.
If you do not agree to these terms and conditions, please do not use this site.
Terms & Conditions
Bank Wire Policy

We require a 5% non-refundable deposit via Credit Card when submitting the order. This locks in the order price and the customer will receive wiring instructions after checkout. Customer will bankwire the remaining 95% of order total. Scottsdale Silver & Gold, LLC must receive the remaining 95% via bankwire within 48 business hours of sale confirmation. Order shipment will be arranged after receipt of all funds. If customer so chooses to wire 100% of the original total, we will refund the full 5% of the Credit Card. If customer does not bankwire the funds as agreed, the 5% deposit not refunded. This policy provides a price lock for the order at the time of checkout.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Scottsdale Silver & Gold, LLC. The collective work includes works that are licensed to Scottsdale Silver & Gold, LLC. Copyright 2007, Scottsdale Silver & Gold, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Scottsdale Silver & Gold, LLC or purchasing Scottsdale Silver & Gold, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Scottsdale Silver & Gold, LLC or to purchase Scottsdale Silver & Gold, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Scottsdale Silver & Gold, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Scottsdale Silver & Gold, LLC used in the site are trademarks or registered trademarks of Scottsdale Silver & Gold, LLC.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Scottsdale Silver & Gold, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Scottsdale Silver & Gold, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Scottsdale Silver & Gold, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability - Risk

ScottsdaleSilver.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Scottsdale Silver & Gold, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. The purchase of various metals/bullion items are highly speculative and involves substantial risk. As in other markets, metals/bullion prices can be extremely volatile and may rise and fall based on market prices, supply, and demand. Therefore, before purchasing metals/bullion, you should first have adequate cash reserves and other assets to absorb a potential significant loss. Purchasers of metals/bullion should be prepared to hold for 3-5 years, possibly 10+ years to have any chance of realizing gain. Scottsdale Silver & Gold, LLC is not a financial advisor and makes no claims on future prices of metals.

Typographical Errors

In the event that a Scottsdale Silver & Gold, LLC product is mistakenly listed at an incorrect price, Scottsdale Silver & Gold, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Scottsdale Silver & Gold, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Scottsdale Silver & Gold, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Scottsdale Silver & Gold, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

ScottsdaleSilver.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Scottsdale Silver & Gold, LLC.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Arizona, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Scottsdale Silver & Gold, LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Scottsdale Silver & Gold, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Scottsdale Silver & Gold, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Scottsdale Silver & Gold, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Scottsdale Silver & Gold, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

ScottsdaleSilver.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Scottsdale Silver & Gold, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Scottsdale Silver & Gold, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Scottsdale Silver & Gold, LLC in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Scottsdale Silver & Gold, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Scottsdale Silver & Gold, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Scottsdale Silver & Gold, LLC, Scottsdale Silver & Gold, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Scottsdale Silver & Gold, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Scottsdale Silver & Gold, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Return/Cancel Policy

Sales are Final, however in extreme cases we will accept returns within 2 business days of receipt of package. Buyer will pay all return shipping costs and will be subject to a 20% restocking fee due to market risks. (However, this does not apply on a vendor shipping mistake - instead SS will cover the shipping costs with no restocking/replacement fee).

Buy Back Terms

The following instructions must be followed when packaging your bullion for shipment to Scottsdale Mint. IMPORTANT: The Scottsdale Mint and its Insurer, Lloyds of London, are not responsible for items lost or damaged during shipment as a result of non-compliance to these instructions.
1. Prepare your coins, rounds, bars, etc. appropriately using these instructions.
2. Bars/coins should be placed in individual plastic bags, and then individually wrapped with paper or bubble wrap.
3. Double box all items...Use a small box that will fit your prepared items securely, use bubble wrap, newspaper, etc. to fill the remaining space. Use heavy/strong tape to seal boxes.
4. Your shipment will be weighed, verified and processed for payment within 2 business days.

Privacy Policy
Privacy Policy

We respect your privacy. We will never willfully disclose individually identifiable information about our customers to any third party.
When you purchase products from us as a member or register for our newsletter, we automatically place you on our list to receive email regarding updates about special offers, new products. If you do not wish to receive email updates, there will be unsubscribe options. This Privacy Policy is subject to applicable law and applicable regulations.

What information do we collect?

We require a 5% non-refundable deposit via Credit Card when submitting the order. This locks in the order price and the customer will receive wiring instructions after checkout. Customer will bank wire the remaining 95% of order total. Scottsdale Silver & Gold, LLC must receive the remaining 95% via bank wire within 48 business hours of sale confirmation. Order shipment will be arranged after receipt of all funds. If customer so chooses to wire 100% of the original total, we will refund the full 5% of the Credit Card. If customer does not bank wire the funds as agreed, the 5% deposit not refunded. This policy provides a price lock for the order at the time of checkout.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions.To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 9, 2009.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy and terms.

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